Permitting, Licensing, & Registration

The City of Morgantown uses the Cityworks PLL platform to provide digital access to permitting, licensing, and registration. The platform allows citizens to submit applications, pay fees, track progress, and communicate with City staff all in one place. To apply for a building permit, vacant or rental property registration, business license, or planning and zoning application, you must create an account and complete your application through the Cityworks PLL portal. 

To learn more about the application process and what will be required for your application, please visit the:

Permitting, Licensing & Registration Help page.


Use the button below to access the City of Morgantown's permitting, licensing, and registration portal.

Getting Started

To use the Cityworks PLL platform, you are required to create an account. To create your Cityworks account:

  1. Navigate to the Cityworks portal and click Sign Up.
  2. Fill out the Credentials and Contact Information and click Register.
  3. Return to the Login page.
  4. Enter the Username and Password used to create your account.
  5. If you have forgotten your password or would like to reset your password, click Forgot Password.
  6. After entering your username and password, click Login.

Submitting an Application

To obtain a permit, license, or registration from the City of Morgantown, you must submit an application. To submit an application via the Cityworks portal:

  1. Log into the Public Access Portal.
  2. Click the 'New Application' button.
  3. Click on the appropriate Category for the permit/license/etc you are applying for. 
  4. Click on the appropriate box for the permit/license/etc. you are applying for.
  5. Click the 'Close' button within the Application Info window.
  6. Click the 'Begin Application' button in the bottom left of the screen.
  7. Enter appropriate information into the 'Name' (project description) and 'Address' (map selection), then click the 'Next' button in the bottom right of the screen.
  8. Enter appropriate contact information into the 'Applicant' form, then click the 'Next' button in the bottom right of the screen. 
  9. In the upper right, click on 'Add Person' button to add additional people roles if desired, before clicking the 'Next' button. "
  10. Click 'Select Contractor(s)...' and search for the Contractor. Check the box next to the desired Contractor and click 'Add' in the bottom right of the popup window. Click the 'Next' button in the bottom right of the screen. 
  11. Enter appropriate information into the 'Data Groups' fields, then click the 'Next' button in the bottom right of the screen.
  12. Click on the 'Required Documents' (if displayed) button to view a list of all optional and/or required documents. Add all appropriate files by either dragging the file within the Attachment area or clicking the 'Add" button and navigating to the specific file location. Click the “Submit" button in the bottom right of the screen.
  13. Click the 'Accept' button within the 'Terms and Conditions' popup window.
  14. Write down the Application Reference Number (CYY-XXXXXXX) for future reference.

Related Documents

  1. MUB Water Permit Application