Help with Permitting, Licensing, & Registration

Getting Started

To use the Cityworks PLL platform, you are required to create an account. To create your Cityworks account:

  1. Navigate to the Cityworks portal and click Sign Up.
  2. Fill out the Credentials and Contact Information and click Register.
  3. Return to the Login page.
  4. Enter the Username and Password used to create your account.
  5. If you have forgotten your password or would like to reset your password, click Forgot Password.
  6. After entering your username and password, click Login.

Submitting an Application

To obtain a permit, license, or registration from the City of Morgantown, you must submit an application. To submit an application via the Cityworks portal:

  1. Log into the Public Access Portal.
  2. Click the 'New Application' button.
  3. Click on the appropriate Category for the permit/license/etc you are applying for. 
  4. Click on the appropriate box for the permit/license/etc. you are applying for.
  5. Click the 'Close' button within the Application Info window.
  6. Click the 'Begin Application' button in the bottom left of the screen.
  7. Enter appropriate information into the 'Name' (project description) and 'Address' (map selection), then click the 'Next' button in the bottom right of the screen.
  8. Enter appropriate contact information into the 'Applicant' form, then click the 'Next' button in the bottom right of the screen. 
  9. In the upper right, click on 'Add Person' button to add additional people roles if desired, before clicking the 'Next' button. "
  10. Click 'Select Contractor(s)...' and search for the Contractor. Check the box next to the desired Contractor and click 'Add' in the bottom right of the popup window. Click the 'Next' button in the bottom right of the screen. 
  11. Enter appropriate information into the 'Data Groups' fields, then click the 'Next' button in the bottom right of the screen.
  12. Click on the 'Required Documents' (if displayed) button to view a list of all optional and/or required documents. Add all appropriate files by either dragging the file within the Attachment area or clicking the 'Add" button and navigating to the specific file location. Click the “Submit" button in the bottom right of the screen.
  13. Click the 'Accept' button within the 'Terms and Conditions' popup window.
  14. Write down the Application Reference Number (CYY-XXXXXXX) for future reference.

PLEASE NOTE that follow-up emails regarding the status of your permit(s) will be sent from the following email address: CLIENT_MorgantownWV@cityworksonline.com. We suggest marking this email address as safe or trusted to ensure that follow-up emails are not appearing in your spam folder.


Use the menus on this page to learn more about the type of permit, license, or registration you're applying for.

I need to do construction on commercial property.

I need to do construction on residential property.

I need to apply for an engineering permit.

I need to apply for a land use...

I need to register...

I need to apply for a fire-related permit.

(All fire-related permit applications can be found under the Commercial Building Permit application section on the CityWorks portal)


I need to apply for a business license.

I need to obtain a special event permit.

  1. Special Event Permit

A special event permit is required for renting the Morgantown Marketplace Pavilion, hosting block parties or other social gatherings and parties, or using the right-of-way for parades, fairs, festivals, demonstrations, and other events as needed. A waiver of the City’s noise code is required for any events with amplified sound as part of their planned activities. The applicant must be the contact person or event organizer for the event submitted. It is strongly recommended applicants contact special event staff (304-284-7522) to check on date availability prior to submitting a permit application. Application must be submitted at least 15 days prior to the event or it will be rejected.

Frequently Asked Questions

Related Documents